Our company

Key is part of the Manutan Group, a leader in the supply of industrial, commercial and office equipment to businesses for 40 years. Working closely with 25 subsidiaries in 18 countries we are able to bring you the best possible product selection and competitive prices.

Manutan has a strong presence in the UK. Its other UK subsidiaries are Ironmongery Direct and Rapid Racking. Rapid Racking is a specialist in the supply of racking, shelving and storage equipment. Key and Rapid Racking often work closely together to provide customers with the storage solutions that best fit their needs.

We are totally committed to your satisfaction. Our Customer Care team is on hand to help and support you with any questions or problems you may have.

martinMartin, Managing Director

At Key and Manutan our emphasis is not on simply selling products but looking at the way we manage our customers and suppliers. Therefore changing a traditional business model into one that we strive to meet customer expectations and needs.

Reasons to choose Key

Our mission is driven by four focus areas:

  • discover-manutan2A unique and tailor-made relationship and service approach to our customers
  • The power of a European distributor combining reliable processes that are constantly improving with agile and innovative technology
  • A rich and extensive range of dynamic, high-quality products and services
  • The commitment of a team of men and women constantly focused on progression and development

Standards & Accreditations

ISO

Key is proud to hold registrations for ISO 9001 quality management as well as ISO 14001 environmental management.

Care for the environment

greenWe try whenever possible to source all paper for our catalogues and leaflets from sustainably managed forests and controlled sources.

Online security

thawte It’s important to feel that your data is secure online. We take privacy seriously, click here to view our full policy.

WEEE Compliance

weeeWEEE Compliance. Download the Distributor Guidance Pack for WEEE Compliance in Adobe PDF format or click here for more information

E-procurement Solutions

Punch Out

Automatically connect to our web site direct from your own e-procurement system and benefit from a catalogue that is updated in real time.

Hosted Catalogues

If you already have an e-procurement system and prefer a centralised approach, we can format out electronic catalogue to suit your specific technical requirements.

Contact Us

Download our guide to the e-procurement solutions we can provide or discuss your requirements directly with a member of our commercial team.

Export

  • A dedicated and experienced export team
  • A large network of agents and distributors
  • Expert logistics for consolidation and shipping
  • Export documentation advice
  • Export product sourcing

35 Years Experience

We have been supplying and exporting products around the globe for over 35 years. We have the capability to organise shipments to all of your delivery locations around the world.

Global Network

Our network of agents and distributors understand and serve the requirements of their local markets; local people serving local customers. Our network encompasses agents on the African continent, the Middle East and Asia.

Logistics and Sourcing

Our logistic experts are able to consolidate your cargo from different manufacturers for efficient and cost effective transportation.

“ We've a great range of e-procurement solutions that we can quickly tailor to your specific requirements. ”

Pete, Key Accounts
Pete, Key Accounts

“ Every company conducts its business in accordance with clear terms and conditions. At Key we will always try to ``do the right thing``, putting the needs of our customers first whenever it's fair to do so. ”

Justin, Finance
Justin, Finance

“ We're totally committed to your satisfaction. Adherence to ISO and other standards keeps us on our toes!”

Howard, Logistics
Howard, Logistics

“ We take the hassle out of returns and will happily arrange collection at our expense. ”

Jessica, Customer Care
Jessica, Customer Care

“ Phone, fax, email, web or post it's your choice, we're just glad you're choosing Key!”

Leanne, Sales
Leanne, Sales

Next day delivery

At Key we deliver thousands of products including all of our most popular items next day. Next day delivery applies to all stocked products ordered before 4:00pm, for all other products delivery times are clearly stated on our web site and in our catalogues.

30 day money back guarantee

All products are backed by our 30 day guarantee meaning that if you are not entirely satisfied you can simply return the products to us for a full refund.

12 month product warranty

All our products in the Key range include a 12 month warranty as standard.

Free delivery

All of our prices include FREE delivery (with no minimum order charge). Guaranteed and timed delivery services are available, (please call for details as additional charges may apply).

Free returns

In the unlikely event that you need to return a product within a guarantee period we will arrange collection or provide prepaid labels at our expense.

We’ll beat any price by 5%

We’re sure our prices are competitive but if you find a lower published price standard price for an identical product and prefer to deal with Key we won’t just match it, we’ll beat it by 5%!

The two products must be identical.
The product must be brand new and the price include delivery.
You must provide sufficient information and time to verify the other price.
Price matching applies to UK mainland deliveries only.
Key reserve the right to refuse any price which we are unable to comply with.

New Customers

Ordering as a new customer is easy. When ordering by phone or during the checkout process online you will be asked to provide us with some basic contact information that will enable us to create an account and proceed with your order.

Existing Customers

Existing customers can save time by using their login and password and ordering online (if you have forgotten yours please contact the web team). Logged customers have access to additional functions such as history of online orders, purchasing lists and much more. You can also manage your personal information including delivery and invoice addresses. Alternatively, please call, email, fax or post your order to our sales team.

Order yours free today

This year is set to be an exciting year of change as we bring to you some of the great new products & services available to us as a family member of the Manutan group.

Order your FREE copy today by contacting our sales team directly.

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